Portfolio / 2025

Elvijs Strads

Innovation & Process Manager — turning operational complexity into scalable, AI-driven systems.

I find the processes no one has questioned in years — and rebuild them with automation and AI. Remote-native, and built to plug into any team, anywhere.

Elvijs Strads
Technical Skills
Python Power BI SQL Power Automate AI Integration Process Design Data Modeling Azure
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01

About

Elvijs Strads

At Tilde, I lead process transformation and AI integration across localization operations — redesigning workflows, eliminating manual effort, and building Power BI reporting systems that give 15+ project managers and 300+ linguists real visibility into their work.

That work sits on 8 years of experience across B2B sales, workforce analytics, and operations management — roles that gave me an unusually grounded view of what data, automation, and AI actually change for the people using them.

56→34
Workflow steps reduced
30-50h
Monthly hours saved via automation
~20%
Cost reduction delivered
Technical Skills
Data & BI
Python SQL Power BI Pandas Data Modeling
Automation & AI
Power Automate AI Solution Architecture RAG Machine Learning Process Optimization
Infrastructure
Azure Docker Flask Git
02

Experience

Nov 2024 — Present
Latvia

Innovation & Process Manager

Tilde

Leading process optimization, automation, and AI integration within localization workflows. Redesigning inefficient processes, implementing AI-driven solutions, and building scalable systems that reduce manual work and improve operational output. Supporting 15+ project managers and 300+ linguists with data-driven decision making through custom Power BI dashboards.

Python Power Automate Power BI AI Integration Process Design
Mar 2023 — Jul 2024
Sheffield, UK

Management Information Analyst

Optima Health (OH&W)

Promoted from Real-Time Analyst. Generated weekly, daily, monthly, and yearly reports using Excel and SQL. Led a company-wide project to catalog reports and variables, paving the way for a consolidated Power BI database. Actively participated in training initiatives and continuous improvement across 30+ businesses.

SQL Excel Power BI Data Visualization
Jul 2022 — Mar 2023
Sheffield, UK

Real-Time Analyst

Optima Health (OH&W)

Optimized workflow for 100+ agents serving 30+ critical businesses in the health and well-being sector. Leveraged data visualization and analysis to identify bottlenecks and develop actionable insights. Increased agent productivity by 15% through scheduling adjustments, resulting in a 10% reduction in call handle times.

SLA/KPI Monitoring Workforce Management Data Analysis
Nov 2020 — Jun 2022
Stockholm, Sweden

Sales & Account Manager

FLYTE

Managed global B2B client relationships across product launches, onboarding, and growth strategy. Working directly with commercial teams across multiple markets gave me an early, practical understanding of how operational decisions translate into revenue outcomes — a lens I've carried into every analytical and process role since.

B2B Sales Account Management Strategic Planning
Aug 2019 — Apr 2020
Latvia

Organizational Effectiveness Manager

FINITERA

Deployed Lean methodology in an underperforming branch operation, contributing to a significant turnaround in profitability. Reduced wasteful agent workflows, launched a customer chatbot that improved satisfaction scores by 20%, and built the company's first structured NPS measurement system.

Lean Methodology Process Optimization Chatbot Development NPS Strategy
03

Projects

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04

Certifications

IBM

AI Engineering Professional Certificate

IBM

Comprehensive specialization covering machine learning, deep learning, neural networks, generative AI, and AI application development using Python and industry-standard frameworks. Includes hands-on projects with TensorFlow, PyTorch, and cloud deployment.

Machine Learning Deep Learning Neural Networks Generative AI Python TensorFlow
Verification link coming soon
COMPLETED
2026
PY

Python Development Professional Certificate

Microsoft

6-course professional program covering Python fundamentals, data analysis with Pandas/Matplotlib, automation and scripting, web development with Flask, advanced programming with OOP and cloud computing, and project management with Agile/DevOps practices.

Python Data Analysis Flask Automation Azure DevOps Docker
View Program →
IN PROGRESS
Expected 2026